Junior Office Administrator

Contract type: Casual
Location: All Melbourne
Industry: Warehousing & Logistics > Warehousing, Storage and Distribution
Reference: ASRP161020

Job description

This is a great opportunity to take ownership of a position and make it your own. If you enjoy working as part of a team, rolling up your sleeves to ensure customers receive excellent service then this is the position for you.

The Role:

Reception Duties
  • Provide a friendly first point of contact for all customers
  • Meet & greet visiting customers
  • Ensure visitors are signed in and understand OH&S requirements
  • Answer in-coming phone calls and direct where needed
  • Email & Mail requirements
Customer Service
  • Ensure the processing of all customer requirements are met in a timely manner.
  • Entry of Sales Orders
  • Communicate delays to customer
  • Prepare Delivery Dockets
  • Create systems and procedures to assist with the day to day running of the business and reporting requirements
File Requirements
  • Manage the filing, storage and security of documents.
  • Enquiries
  • Quotations
  • Sales Orders / Purchase Orders
  • Supplier Bills – matched to delivery dockets
  • Invoices
Assist Accountant
  • Assist with the day to day management of customer accounts and month end duties
  • Assist with Account Receivable
  • Assist with Account Payable
  • Supplier account reconciliation
  • Bank reconciliation
  • Stock take
Assist Operations
  • Assist to ensure customer requirements are met from start to finish
  • Correct information is documented to manufacture goods timely and correctly
  • Process new purchase order in a timely manner - Raise work orders and place in designated area for manufacturing to access.
  • Assist Packaging and warehouse staff with the processing of finished goods – Delivery Dockets etc..
  • Communicate to customers any issues or changes that may affect due dates.
  • Work with Ops manager to develop accurate & timely KPI’s to assist manage customer requirements and satisfaction levels.
  • Responsible for keeping general office & reception clean and tidy
  • Ensure front desk is clear of clutter
  • Office area clear of boxes and paper work
  • Liaise with cleaners to organise cleaning requirements
  • Abide all OH&S policies and procedures
  • Take responsibility for the safety of self and others.
  • Follow all OH&S workplace guidelines and procedures.

  • Minimum of 1 year experience in an accounts support role - beneficial
  • Experience working in a fast-paced environment
  • Proactive and professional manner
  • Strong initiative and demonstrated problem-solving skills
  • Ability to take ownership and follow tasks through to completion
  • Excellent communication and relationship building skills
  • MS Office skills at an intermediate level in Word and Excel
What’s on offer:
  • A long term position with a well renowned company
  • Temp to Perm opportunity with the client
  • A company that promotes a work life balance and a safe positive attitude toward both permanent employees and contract staff

How to Apply:
If you are interested in this opportunity then please Apply Now
About Trojan
Trojan Recruitment Group is a national provider of professional and industrial recruitment, specialising in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce

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