Export Documentation & Customer Service Assistant
| Contract type: | Permanent |
| Industry: | Manufacturing & Industrial |
| Salary: | $68,000 + Super |
| Reference: | BRIS-2512-004-IB |
| Contact name: | Kelvin Paama |
| Contact email: | kpaama@trojanrecruit.com.au |
Job description
About the Client:
Our client is a leading player in the global export industry, is seeking a detail-oriented and customer-focused Export Documentation & Customer Service Assistant to join our dynamic team in Beresfield. If you're passionate about international trade, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer service, we want to hear from you!
Key Responsibilities:
Click APPLY and upload your most resume with a cover letter. For those who are shortlisted you will be contacted when our office reopens on January 5th.
About Trojan - Trojan Recruitment Group is a national provider of professional and industrial recruitment, specialising in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce.
Our client is a leading player in the global export industry, is seeking a detail-oriented and customer-focused Export Documentation & Customer Service Assistant to join our dynamic team in Beresfield. If you're passionate about international trade, enjoy working in a fast-paced environment, and are committed to delivering exceptional customer service, we want to hear from you!
Key Responsibilities:
- Export Documentation: Prepare and process all export-related documentation, including shipping instructions, invoices, and customs paperwork.
- Customer Service: Provide professional and efficient support to international customers, handling inquiries and resolving issues promptly.
- Liaison: Coordinate with internal teams, freight forwarders, and customs brokers to ensure smooth and timely shipments.
- Record Keeping: Maintain accurate and up-to-date records of all export transactions and customer communications.
- Problem Solving: Address any export-related issues or discrepancies, ensuring resolutions are provided in a timely manner.
- Exceptional attention to detail with a proactive approach to problem-solving.
- Excellent communication skills, both written and verbal.
- Previous experience in customer service or export documentation is highly desirable.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of export processes and regulations is a plus, but training can be provided.
- This is a permanent, full-time role.
- Work with a global leader in the export industry.
- Supportive team culture where your contribution truly matters.
Click APPLY and upload your most resume with a cover letter. For those who are shortlisted you will be contacted when our office reopens on January 5th.
About Trojan - Trojan Recruitment Group is a national provider of professional and industrial recruitment, specialising in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce.
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