Customer Service Officer
| Contract type: | Casual |
| Industry: | Warehousing & Logistics |
| Salary: | $35.00 p/hr + Super |
| Reference: | BRIS-2502-011-IN |
| Contact name: | Kelvin Paama |
| Contact email: | kpaama@trojanrecruit.com.au |
Job description
About the Client
Based in Hendra and Acacia Ridge, our client specialises in the supply of air conditioning units, including components and accessories.
Right now they are in need of a Customer Service Officer in both locations.
This is a great opportunity to take ownership of a position and make it your own. If you enjoy working as part of a team, rolling up your sleeves to ensure customers receive excellent service then this is the position for you.
The Role:
Click APPLY and upload your resume now. Keep an eye on your emails, you'll receive a link to speak to Troy, our Virtual Recruiter; Troy will guide you through our initial recruitment process.
Otherwise, call 07 3613 5800 during business hours to talk to our team.
About Trojan
Trojan Recruitment Group is a national provider of professional and industrial recruitment, specializing in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce
Based in Hendra and Acacia Ridge, our client specialises in the supply of air conditioning units, including components and accessories.
Right now they are in need of a Customer Service Officer in both locations.
This is a great opportunity to take ownership of a position and make it your own. If you enjoy working as part of a team, rolling up your sleeves to ensure customers receive excellent service then this is the position for you.
The Role:
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction in a timely manner.
- Assist customers with information about air conditioning units, accessories, and related products, offering expert advice tailored to their needs.
- Manage customer orders, including tracking, updating, and ensuring accurate and efficient delivery of products.
- Handle customer complaints and concerns professionally, working towards effective solutions and maintaining positive customer relationships.
- Work closely with sales, technical, and logistics teams to ensure smooth order fulfillment and customer satisfaction.
- Minimum of 1 year customer service experience.
- Proactive and professional manner
- Strong initiative and demonstrated problem-solving skills
- Excellent communication and relationship building skills
- MS Office skills at a basic level in Word and Excel.
- $35.00 per hour + Super
- 8am to 4.30pm, Monday to Friday
- An opportunity to go from casual to perm
- A company that promotes a work life balance and a safe positive attitude toward both permanent employees and contract staff.
Click APPLY and upload your resume now. Keep an eye on your emails, you'll receive a link to speak to Troy, our Virtual Recruiter; Troy will guide you through our initial recruitment process.
Otherwise, call 07 3613 5800 during business hours to talk to our team.
About Trojan
Trojan Recruitment Group is a national provider of professional and industrial recruitment, specializing in temporary, contract and permanent employment opportunities across a portfolio of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce
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